INFIAssist · WhatsApp chatbot

Your business, open 24×7 on WhatsApp.

Customers ask in their own words, in English, Hindi or Marathi. The AI takes orders, books appointments and service slots, sells tickets, analyses bank statements, and hands over to your staff when needed.

24×7service without an app
3languages understood
RCS + SMSfallback channels

Try it: pick a business, then tap a reply in the phone.

B
Infinitio Demo Bank ✓Business account · sample chat

How it works

One number.
Every service.

Entry points
Click-to-chat on your websiteweb
QR code at the counterstore
Missed call → WhatsApp replyIVR
SMS link in alertsSMS
Understanding · examples
माझ्या कर्जाचा हप्ता किती आहे?→ loan EMI
मेरा स्टेटमेंट भेज दो→ statement
can i get gold loan→ product enquiry
diwali ke liye 5 kg pedha chahiye→ bulk order, staff
Connected systems
Billing & inventorymenus, stock, prices
PaymentsUPI links and receipts
CRM / core bankingaccounts, loans, history
Booking enginetickets and appointments
When a person should take over
Complaint or disputebranch officer
Bulk or custom ordersales team
Not on WhatsAppRCS or SMS
Chat summaryshared with staff
Step 1

The customer says hi

From your website, a QR code at the counter, a missed call, an ad or an SMS link. No app download.

Step 2

AI understands the request

It reads typed English, Hindi, Marathi and mixed Hinglish, and works out what the customer needs.

Step 3

It connects to your systems

Answers come from your billing, inventory, booking, CRM or core banking system, with UPI payments built in.

Step 4

People step in when it matters

Complaints, bulk orders and sensitive cases go to your staff with the chat summary. RCS and SMS reach customers who are not on WhatsApp.

What’s inside INFIAssist

A chatbot that runs
your front desk.

AI-powered responses

Instant, smart replies to customer questions in their own words.

24/7 engagement

Respond to customer queries anytime, anywhere.

CRM & API integration

Connects to your existing business systems for live answers.

Multi-use

Customer service, lead generation, notifications and campaigns from one number.

Analytics & reports

Track chatbot performance and every customer conversation.

Secure & reliable

Enterprise-grade communication security.

Built on INFIAssist

Three ready-made WhatsApp products.

Smart OPD

Hospital OPD slots booked on WhatsApp.

Open studio →

Natraj ticket booking

Shows, seats and payment inside a chat.

Open studio →

Statement AI · Credit OS

Bank statements analysed for credit decisions.

Open studio →

Where it fits

Every business that talks to customers.

Retail & foodMenu, orders, delivery and festive bulk orders
HealthcareAppointments, reports and reminders
AutomobileService booking, test drives and job-card status
Banks & NBFCsLoan details, statements and payment links
Events & travelTicket booking with UPI and QR tickets
EducationStudent enquiries and admission support
CorporateEmployee helpdesk and automated communication
Real estateProject brochures and site-visit booking