INFITalk · AI voice calls, IVR & missed call
Our AI voice agent makes reminder, booking, follow-up and collection calls. It understands the reply, books the slot or records the promise, and follows up on WhatsApp. Complaints and sensitive cases go straight to your staff.
Try it: pick an industry and a language, then play the call. Turn on your sound.
Also in INFITalk
Menu-based IVR that answers every caller 24/7 and connects to your CRM, plus missed-call numbers that turn every ring into a lead.
Print a number on posters, ads and packs. Customers give a missed call; the call cuts automatically at no cost to them, and the follow-up starts on its own.
| Caller | Source | Follow-up |
|---|---|---|
| 98XXX XX431 | Newspaper ad | SMS sent · call-back 11:30 |
| 97XXX XX018 | Shop poster | SMS sent · call-back 11:45 |
How it works
| Customer | Call type | Language |
|---|---|---|
| R. Patil | EMI reminder | मराठी |
| A. Shinde | Car service due | मराठी |
| S. Jadhav | Doctor follow-up | हिंदी |
| P. Joshi | Gold scheme instalment | English |
| N. Pawar | Site-visit invite | मराठी |
Calls go out only between 8 am and 7 pm. Unanswered calls retry at a set interval, and the borrower’s preferred language is used every time.
Export from your CRM, billing or core banking system, or we connect to it. Each customer’s language and timing preferences come with the record.
Calls run inside permitted hours with automatic retries. The agent confirms it is speaking to the right person before sharing any details.
The agent recognises many kinds of reply, from “book it” to “call me later” to a complaint, and answers naturally in the same language. Our banking flow alone covers 17 scenarios.
Bookings are confirmed, links go out on WhatsApp, hard cases go to a person, and every call lands in your dashboard with its outcome.
What’s inside
English, Hindi and Marathi scripts written for real borrowers, not translated word for word.
Booking, rescheduling, promise to pay, complaint, wrong number, call back later and more. Our banking flow alone covers 17 scenarios.
Calling hours, identity checks before sharing details, DND and consent rules, and RBI guidelines for banking calls.
Complaints, disputes and distress go to the right person in your team with the call summary attached.
Booking confirmations, payment links, catalogues and directions follow the call on WhatsApp.
Monitor responses and campaign performance, call by call.
Automated calls for alerts, reminders and promotions, on high-speed calling infrastructure.
Easy integration with your CRM and business applications.
Continuous customer engagement without manual effort.
Where it fits